Hayshire+Elementary

 toc **Scott is at Hayshire on cycle days 1, 3 & 5** •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• Dell Netbook Help Page

What can Scott help with?
 * All Apple/Mac Issues... Portables and Desktops


 * iPhone Questions and help


 * iPod, iPad questions and help


 * Need a charger for any of the above? I can loan you one for the day


 * Network issues


 * Projector/TV/VCR/DVD issues


 * Any Tech questions...

**In Tech Office**: // ** The Computer Carts are signed out on line under  **In Library**: //** everything in the Library is signed out in the Library except **// //** the ELMO **////** and **////** the SmartBoard (use online signout for ALL SmartBoards) **// **In Work Room**: The **color scanner** is set up with the eMac in the Work Room. Do your scan to the desktop of this computer, then drag it to your server space or a pen drive. You can even email it to yourself.
 * **Computer Carts**
 * ** Note: Cart 5 Red is currently housed in the Kindergarten hallway **
 * **Camcorders**
 * **Digital Still Cameras**
 * **DVD Burner**
 * **Senteo Clickers**
 * **Snowball Microphone**
 * **Smart Board** (Floater)
 * **Projector** (Floater)
 * **ELMO Document Camera**

Which Computer Cart**?**
Which cart should you book? Read these highlights and decide. Keep in mind that if a cart is used mostly by a particular grade, the browser bookmarks will be best suited for that level. ** Cart 1 Green ** **Cart 2 Gold**
 * 10 iBooks** (older laptops), available to everyone. USB printer means no wireless printing (the students have to bring their laptop to the printer), but **this printer will print in color.** Good for **Word Processing, Kidspiration, Internet**
 * 24 MacBooks** __used primarily by **3rd Grade**__, 2nd Grade may reserve it if it is not booked by previous end of school day. This cart should not be used by Kindergarten or 1st Grade. Networked printer means you can print from your seat (you still have to plug the printer into the wall). Good for most anything because of their faster processing speed, including **media work: podcasting, iMovie, Garage Band, Comic Life, Google Earth** and also **Word Processing, Kidspiration 3, Internet**
 * Cart 3 Blue **
 * 22 iBooks** (older laptops), available to everyone, but __tailored to 1st grade__**.** Networked printer means you can print from your seat (you still have to plug the printer into the wall). Good for **Word Processing, Kidspiration, Internet**
 * Cart 4 Purple **
 * 24 MacBooks** __used primarily by **2nd Grade**__, 3rd Grade may reserve it if it is not booked by previous end of school day. This cart should not be used by Kindergarten or 1st Grade. Networked printer means you can print from your seat (you still have to plug the printer into the wall). Good for most anything, including media work but not as fast as Cart 2: **Word Processing, Kidspiration 3, Internet. Also** **podcasting, iMovie, Garage Band, Comic Life,** and **Google Earth.**
 * Cart 5 Red **
 * 10 iBooks** (older laptops), available to everyone, but __tailored to Kindergarten__. Networked printer means you can print from your seat (you still have to plug the printer into the wall).. Good for **Word Processing, Kidspiration, Internet**

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**How to Reserve a Cart**
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**Quick Fixes for cart laptops**

 * Click on the file below to save it to your desktop**


 * PROBLEM **
 * laptop mouse won’t move or moves erratically**
 * QUICK FIX **
 * restart the computer (under the Apple)**


 * PROBLEM **
 * application (Word, Firefox, Garage Band) freezes**
 * QUICK FIX **
 * Force Quit: hold down ,  and  keys simultaneously until a menu appears. Select the frozen App from the list and click on . You can reopen the application after it has fully quit (look at the dock to see that).**


 * PROBLEM **
 * wireless won’t connect or is very slow**
 * QUICK FIX #1 **
 * Go under the ‘baseball diamond’ icon on the header bar and turn Airport off, count to 10 and then turn it back on. Bars should come up strong/full.** __**Click on it to make sure it is connecting to your building**__**.**
 * QUICK FIX #2 **
 * Go under the Apple (far left on the header bar) to Locations and switch it: if Automatic is selected, change it to your building, if building is selected, change it to Automatic.**

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**Filling Out a Tech Ticket**
**When something is not working correctly, this is the preferred way to let me know:**

Apple's iLife Tutorials
Click here to access Apple's excellent video tutorials for all of its iLife applications: iPhoto, iMovie, Garage Band, iWeb and iDVD

**Adding Clip Art**
  **Free educational clip art from artist Philip Martin’s website: **
 * __To get more clip art in Word__ :**
 * **Open a Word document **
 * **<span style="font-family: Arial,Helvetica,sans-serif;">Click <Insert>,<Picture>,<Clip Art> **
 * **<span style="font-family: Arial,Helvetica,sans-serif;">At the bottom of the dialog box, click <Online> **
 * **<span style="font-family: Arial,Helvetica,sans-serif;">A box will come up asking you to open your internet browser - click <Yes> **
 * **<span style="color: #0000ff; font-family: Arial,Helvetica,sans-serif;">This only works with Safari (not Firefox). If your default browser is Firefox, and you'd like to keep it that way, just open Safari and drag the link from the window in Firefox to the window in Safari. **
 * **<span style="font-family: Arial,Helvetica,sans-serif;">Scroll down the page and click on the category you want **
 * **<span style="font-family: Arial,Helvetica,sans-serif;">Click through the various pages - check the box under the ones you want **
 * **<span style="font-family: Arial,Helvetica,sans-serif;">At the top of the page is a search box for a specific search, in the left column is a box to filter by type **
 * **<span style="font-family: Arial,Helvetica,sans-serif;">When you have the ones you want, click in left column **
 * **<span style="font-family: Arial,Helvetica,sans-serif;">Click when the user agreement comes up, and **
 * **<span style="font-family: Arial,Helvetica,sans-serif;">Double click on the downloaded file on your computer. This puts the clip art you selected into a “favorites” folder in the Word clip art folder so they will now show up in Word and you won’t have to download them again. **
 * Click here for truly free clip art
 * **<span style="font-family: Arial,Helvetica,sans-serif;">Hold down the control key and click on the image and click “save image as” **
 * **<span style="font-family: Arial,Helvetica,sans-serif;">You can create a new clip art folder on your desktop to keep these in **
 * **<span style="font-family: Arial,Helvetica,sans-serif;">When in Word, you can use this clip art by selecting <Insert>,<Picture>,<From File> and navigating to that folder on your desktop **

Printing to the Copiers
To use the cool features available on the copiers: 2-sided, borders, stapling, 3-hole punch, photo quality, etc., simply click on the blue arrows next to <Standard> in the print window. Here you will find lots of choices that I've pre-installed for you. **GO GREEN: PRINT DOUBLE-SIDED !!!** But- please make sure you re-select <Standard> when you print to a __printer__ in the building.

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**Laptop Troubleshooting**
If your computer is "acting strange" (i.e. it's running very slow, it hesitates before opening things, it won't quit certain applications), try restarting it before doing anything else. This solves about 50% of the issues


 * Freezes**

If your laptop stops responding, or a particular application stops responding, you’ll see the spinning color pinwheel that won't disappear. Follow these steps (in order) if it happens. Remember, you may lose any unsaved changes, but if it's frozen, you can't save it anyway.

• First, try to quit the 'frozen' application by pressing <**Command -Q**> simultaneously.

• If that doesn't work, try to Force Quit the application by pressing <**Command-Option-Escape**> simultaneously, then selecting that application from the window displayed and clicking <**Force Quit**>.

• Try **Force Quit** more than once before moving to this step. __If your Tech is in the building that day, find her__. If all else fails, and you cannot get the Force Quit window to appear, turn on Caps Lock and hold down the power button until the Caps Lock light goes off (this tells you that the computer is truly OFF). Please be patient, your laptop will shut down eventually. Do NOT remove the battery to get your laptop to shutdown. Wait a full minute before restarting your laptop.

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** Backing up to the Server **
Use SAFARI, NOT Firefox to go to the internal district home page. Click on the first thing, top left: <Staff Media Server>, the one with the Apple. Your log in is your email info, so you'd be: <your first initial & last name>,. Then select <your first initial & last name> from the list that comes up. Next you'll see a set of folders that exactly matches the ones you have on your hard drive, inside <Users>, then. Just drag the stuff you need to save up to the matching folders, it will copy them up there, so they'll still be on your laptop. When you're done, take the globe thing and drag it to the trash- that disconnects you from the server. And that's it! Please note: If there's not enough room, prioritize. Back up your Documents to the Server, burn your Photos and Music to CDs- or DVDs. OR use a Pen Drive.

Sometimes people find that a file that was stored on the server has been corrupted. In many cases, this is due to working with files while they are still on the server. __Always drag files to the desktop //before// working on them, do not work on them on the server.__ The reason is this: if the server connection has any problems, the file in progress could become corrupted. After you are finished working with a file, drag it back to the server (it will overwrite the previous version as long as you haven't renamed it) and disconnect from the server.
 * Important!**

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**Backing Up Email**
**Entourage**
 * Apple Mail **
 * still to come***

** Backing Up to Disc **

 * Create a burn folder.
 * To create a burn folder on your desktop, right-click (or control-click) on the desktop and select 'New Burn Folder'.
 * Drag any files or folders you want to back up into this folder.
 * This will create shortcuts to these folders and files. If you want to back up all of your user data, copy all of your user folders (Desktop, Documents, Library, etc.)
 * When you have everything in the folder, with the folder open, look at the bottom of the window. The minimum size of the disk needed will be displayed.
 * **For your reference: a CD will hold about 700 MB of data, and a DVD will hold 4.7 GB of data**.
 * If you have more than 4.7 GB, you will need more than one DVD. In that case, you may prefer to make multiple burn folders (one for documents, one for movies, etc.).
 * If you have many GB of data, you may prefer to backup to an external hard drive (just plug in the drive and drag & drop your files to the drive).
 * Once your burn folder has links to all of the folders and files you need to backup, just click Burn' (top right of the window - under the search box).
 * You will be asked to insert a disk.
 * If you need to burn to a DVD and your computer does not have a DVD drive, we have an external DVD burner in the tech office which you may borrow.

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** Laptop to TV **
If you have a NEW TV with a Combo Player, this is the procedure:

• The VCR/DVD has to be turned on and VCR must be selected (not DVD). Set the Combo Unit's input to LINE 1: use the 'Channel Down' arrow button on the front of the VCR to go below channel 1 to select L1 (line input 1).

• The TV needs to be set to VIDEO 1. Press the INPUT SELECT button (bottom right) on the remote and choose VIDEO 1.

• Then plug the video adapter into your laptop and the audio connector (stereo mini) into your headphone out jack on the laptop. This will give you picture AND sound out of the laptop to the TV.

NOTE: If you have an older TV, it’s much the same, except on your TV remote, you would select VIDEO for input (not VIDEO 1)

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**Linking a Podcast to School Center**
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**Teacher Logic**
Teacher Logic Help

Discovery Streaming
First, make sure that Quicktime is selected in your personal Media Settings in Discovery Streaming. You'll find them under the blue tab below the preview window. Then hold down the <Option> key when you click on the Download icon. This will download the video as a Quicktime movie. An allternative is to hold down the <Ctrl> key when you click on the Download icon. This will bring up a menu. Select <Save Link As>, which will give you the option of retitling the clip immediately and also selecting where to save it. **This is a pictorial 'how to' PDF of the above**
 * How to download video from Discovery Streaming**:

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Download YouTube Videos
First, start watching the video in **Safari** on YouTube. Open the **Activity viewer** window from the **Window** menu on the header bar. Look through the many associated files for the web page to find the largest one. Most of the files will be in KB. __The one you want will be in MB__. Once it's done loading, double click that file name in the list. This will cause Safari to download it to your desktop or wherever you have designated downloads to go.

Now look in your downloads for a file called **get_video**. Go ahead and change the name to **name.flv**. The **.flv** tells the Mac it's a Flash Video file. VLC (an application on your laptop) can play this file as is.

If you want to convert the video file to play in iTunes or on an iPod, open **iSquint**, drag your file into the main area and click Start. When it's done, you will have a **mp4** file that you can drag into iTunes or play in QuickTime player.

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Senteo Clickers
The Senteo Clickers are stored in the Library How to Use the Senteo Clickers

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**Report Cards**
From pulling them down from the server to printing them:

Print Letter-size Report Card
Printing Letter-size Report Card for student cum file:

You can now print your report cards reduced to letter size for the cum folder from your laptop. It works great. Of course, remember it only works when you print to the COPIERS, just like the report cards. So now when you select a print option other than Standard (see picture below), you have several choices, and one is 'reduce to letter' So now if you need a letter-size copy, you can do 2 copies of each report card: one full-size and a second one with the new setting.

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** Student File Server **

 * **Have the students open up Safari**
 * **Go to http://www.cysd.k12.pa.us/students**
 * Click on the link **Student Fileserver K-8 Mac**
 * In the pop up window, have the students enter their username and password and then click **Connect**
 * Select the volume with the student username and click **OK**
 * The student's drive will be mounted to the desktop (it looks like a globe inside a cube)
 * When saving documents to their server, make sure the students save their files to the **Documents** folder on their server

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